All Joe’s Eggs products contain egg, one of the UK’s 14 regulated allergens. Quail eggs must always be cooked thoroughly.
1. What the products are
| Product type | Ingredient | Important distinction |
|---|---|---|
| Chicken eggs | 100% chicken eggs | Products described as free-range are eggs from free-range hens cared for at Joe’s home in Ancroft. |
| Quail eggs | 100% quail eggs | These are non-hen eggs and have different cooking advice: always cook them thoroughly. |
Only a product specifically described as “free-range” carries that description. Shell colour, markings and egg size naturally vary. Product photographs are illustrative.
2. Allergen information
Contains: EGG.
This applies to both chicken and quail eggs. If you have an egg allergy, do not eat the product. Joe’s Eggs currently sells egg products, so egg is handled throughout the packing and handover environment.
If you need allergy information before ordering, please contact Joe. Do not rely on colour, size or appearance to identify whether an egg is chicken or quail—use the labelled product and carton.
3. Quantity, pack details and best-before dates
The product page states the box or tray quantity available. The quantity you select is repeated in the basket and order confirmation. For Egg Club, the chosen box and number of boxes repeat on each cycle unless a change is confirmed.
The best-before date and any required pack or traceability information are provided on the carton, label or eggs supplied, as applicable. Check this information when you receive the order and keep the eggs with their carton so it stays available.
A best-before date is about quality as well as safe handling. Do not rely on a float test to decide whether an egg is safe. If using a chicken egg shortly after its best-before date, it should be thoroughly cooked. Do not use an egg that smells or looks unusual when cracked.
4. The best way to store eggs
- Keep eggs in a cool, dry place—ideally in the fridge.
- Keep them at a steady temperature and avoid extreme temperature changes.
- Leave them in their carton, away from strong-smelling foods, so the date and product information remain with them.
- Do not wash eggs before storing or using them, because washing can damage the shell’s natural protective layer and spread contamination.
- Follow any more specific storage instruction shown on the carton.
5. Safe preparation and cooking
- Wash hands with soap and warm water before and after handling eggs.
- Clean utensils and work surfaces that have touched raw egg, and keep raw egg away from ready-to-eat food.
- Crack eggs into a separate clean bowl so a damaged or unusual egg does not contaminate the rest of the recipe.
- For the safest preparation, cook until both the white and yolk are firm unless the carton carries recognised assurance information that supports a different use.
Quail eggs and other non-hen eggs should always be cooked thoroughly. This is especially important for children, pregnant people, older people and anyone with a weakened immune system.
6. Cracked or damaged eggs
Do not buy or use an egg with a damaged shell. If eggs arrive cracked, leaking, contaminated or otherwise damaged, keep them away from other food and tell Joe. We will put the order right in line with our Delivery, Refunds & Cancellations Policy.
7. Return-a-Box Scheme
You are welcome to return an empty Joe’s Eggs carton for possible reuse. Please return only cartons that are clean, dry and undamaged. Do not wash or soak a carton. Joe will decide whether it is suitable to reuse; unsuitable cartons will be recycled where possible.
Returning a carton does not change the food-safety instructions for the eggs inside it.