Frequently asked questions
Returns & reuse
How does the Return-a-Box Scheme work?
Keep your empty Joe’s Eggs carton clean and dry, then hand it back to your driver with your next egg delivery. We’ll reuse boxes that are still in good condition.
Please return only clean, dry and undamaged Joe’s Eggs boxes. If a box can’t be safely reused, we’ll recycle it responsibly.
General
What’s the best way to store my eggs?
Keep your eggs in their box in the fridge, where the temperature stays cool and steady. The carton helps protect them and keeps out strong smells. Avoid moving them repeatedly between warm and cold places, and check the best-before date before use.
Do you offer home delivery?
Website orders are for home delivery only. Enter your full postcode in the basket to check eligibility and choose an available delivery date. Local delivery is free.
How are the hens cared for?
The eggs come from free-range hens cared for at Joe's home.